Metro St. Louis, Missouri

Most cleaning companies
ask you to trust them.
We show you proof.

Built to the documentation standards of federal aviation compliance — where every task is logged, every discrepancy is reported, and every record is audit-ready. We apply that same discipline to your facility.

Request a Free Walkthrough → See Our Standard
100%
Photo-documented records
100-pt
QC scored weekly
24hr
Proposal delivery
GBAC-Trained Technicians
OSHA 10-Hour Certified
SAM.gov Registered · UEI: R639R6T6CM71
EIN: 39-4616332 · Missouri LLC
Bonded & Insured
Background-Checked Staff
The Operating Standard

We built our standard where
documentation wasn't a best practice —
it was a federal requirement.

Our team performed aircraft deep cleaning and detailing at STL Lambert International Airport — a facility simultaneously governed by the FAA, TSA, EPA, and CBP Agricultural programs. On international turns, federal agricultural inspectors board before passengers deplane. A surface that isn't documented as cleaned isn't clean — it's a federal compliance failure. That is the environment where our standard was built. Not a training room. Not a manual. An active, federally audited operation where a missed step has regulatory consequences. We apply that same non-negotiable documentation discipline to every commercial facility we serve.

FAA-regulated cleaning protocols
Aircraft cleaning performed under FAA oversight — every task logged, every product approved, every procedure documented to AMM standards. That discipline now governs your facility.
Background-checked, bonded, and insured staff
Every person we send to your facility is background-checked before their first day. We are fully bonded and insured — documented coverage you can verify. You know who is in your building.
CBP Agricultural compliance
International aircraft require CBP Agricultural-compliant cleaning before domestic departure — documented removal of foreign biological material to federal inspection standards. We have done this. It is not theoretical.
EPA-compliant chemical protocols
Every chemical used, every dilution ratio documented, every SDS on file and accessible. EPA-compliant product selection wasn't optional in our previous environment. It isn't optional in yours either.

The Dows Difference

What sets us apart isn't a promise.
It's a documented record.

01

Photo-documented service records

Every clean generates a timestamped job record with GPS clock-in, a completed digital checklist, and supervisor-reviewed photos. You can verify what was done, by whom, and when — without asking. That record exists whether you ever look at it or not.

02

Weekly scored QC inspections

A named supervisor conducts a formal 100-point scored inspection of your facility every week — not the cleaner who did the work. Scores are logged against your account and available on request. Every score below 90 generates a documented corrective action with an owner and a due date.

03

Monthly performance report — automatic

On the 5th of every month, you receive a written service summary: completion rate, QC average, issues identified and resolved, and next month's focus areas. You don't request it. It arrives. Every month. Without prompting.

04

Every issue logged, assigned, and closed

Nothing is communicated verbally and forgotten. Every reported issue is entered into our OpsCommand system with an assigned owner, a due date, and a documented resolution. You receive written confirmation when it closes.

05

Aviation-grade documentation discipline — applied to your facility

In commercial aviation, every maintenance action is logged. Every discrepancy is documented. Every corrective action has an owner. Nothing is closed without verification. We apply that same system to commercial facilities — a level of operational documentation that no local competitor comes close to matching. GBAC-trained technicians. OSHA-certified principals. Chain-of-custody records for every service. Audit-ready at all times.

GBAC Trained OSHA 10-Hour Certified SAM.gov Registered FAA-Standard Documentation TSA Protocol Training

Quality Control System

Scored. Documented.
Reported. Every week.

Most cleaning companies define quality as "no complaints." We define it as a verified numeric score, inspected by a supervisor who didn't do the cleaning.

7 categories · 100 points · Supervisor-conducted
95–100
Excellent · Benchmark standard
90–94
Acceptable · Minor coaching
80–89
Needs correction · Re-inspect in 3 days
Below 80
Service failure · Re-clean within 24hrs
Score Categories
Restrooms25 pts
Floors20 pts
Trash Removal15 pts
Surfaces & Dusting15 pts
Breakroom / Kitchen10 pts
Common Areas10 pts
Security / Supplies5 pts

Every account. Every week.
No exceptions.

✓
Named supervisor — permanently assigned
One supervisor. Knows your building. Knows your access procedures. Knows your contact by name. When something goes wrong, one person is accountable.
✓
Minimum one formal inspection per week
Scored, documented, and logged against your account. Accounts below 90 are inspected every service visit until three consecutive 90+ scores are achieved.
✓
Monthly performance report — 5th of every month
Written summary delivered without prompting. Completion rate, QC average, issues resolved, and next month priorities. A document your facility manager can actually use.
✓
Re-clean guarantee on every score below 80
Not a "we'll try harder" promise. A contractual obligation. Score below 80, re-clean within 24 hours at no charge. In writing. Every account.
✓
Same-day acknowledgment on every complaint
Every complaint documented with root cause analysis, a corrective action assigned to a specific person, and written closure confirmation within 48 hours.

Your Operations. Your Data.

Real-time visibility into
every service we perform.

Every Dows Management client has a dedicated portal at ops.dowsmgmt.com/welcome — a complete, real-time view of their account. Service history. QC inspection scores. Open issues. Billing. Completion photos. All in one place. No phone call required.

ops.dowsmgmt.com/welcome
Dashboard
Account status, QC score, quick actions, and upcoming service — at a glance.
Service History
Every completed and scheduled visit on record, fully timestamped.
Quality Reports
100-point inspection results with full category breakdown.
Issue Requests
Submit and track issues in real time, from open to documented close.
Scope & Contacts
Contract details, contacts, and notification settings in one view.
Proposals
Review and approve additional service proposals online.
Billing & Invoices
Invoice history, downloadable PDFs, and correction requests.
Documents
Contracts, certificates of insurance, W-9, and QC standards.
Photo Verification
Completion photos from every service visit, on file.
View Client Portal → Existing clients only. Access credentials are provided at account onboarding.

Services

Comprehensive facility services.
Documented to the same standard.

Every service line operates under the same OpsCommand documentation system — regardless of account size or service type.

Recurring Office Cleaning
Nightly or scheduled commercial cleaning for professional offices, multi-suite buildings, and corporate campuses.
$1,200 – $4,500/month
Medical & Clinical Facilities
Infection control protocols. HIPAA-aware staff. High-touch disinfection. Clinical compliance documentation on request.
$1,500 – $6,000/month
Post-Construction Cleaning
Final project cleans for general contractors. We understand GC timelines, safety protocols, and inspection requirements.
$1,500 – $12,000/project
Floor Care & Restoration
Hard floor stripping, waxing, and burnishing. Carpet deep extraction. Quoted separately with scope-specific pricing.
Project-based
Industrial & Warehouse
Light industrial and warehouse facilities across Earth City, Hazelwood, Maryland Heights, and St. Charles County.
$2,000 – $6,000/month
Government & Institutional
SAM.gov registered. Available as prime or subcontractor. Compliance documentation and audit-ready records provided.
Contract-based
Schools & Religious Facilities
Consistent, professional service for private schools, churches, and community facilities across Metro St. Louis.
$800 – $3,500/month
Aviation & Airport Facilities
Ground-side facilities, FBO support, and airport-adjacent cleaning. Our origin environment — we know the security requirements.
Quoted per scope
Specialty & Add-On Services
Window washing, pressure washing, event cleanup, deep sanitation, and move-in/move-out cleaning. All Change-Order controlled.
Quoted separately

Our Commitments

Three guarantees.
In the service agreement.

Not website language. Not marketing copy. These are contractual terms in your signed service agreement.

01

Re-Clean Guarantee

If your facility receives a QC inspection score below 80, we return and re-clean within 24 hours at no additional charge. No negotiation. No escalation required. Contractually defined.

TRIGGER: QC SCORE BELOW 80
02

Missed Clean Credit

If we miss a scheduled clean without advance notice, the equivalent service fee is credited to your next invoice. You do not pay for services not performed. Automatic. No dispute required.

TRIGGER: MISSED SERVICE WITHOUT NOTICE
03

12-Month Price Lock

Your service fee is locked for the full initial contract term. No mid-year increases. No fuel surcharges. No supply cost adjustments. Price changes only at renewal with 60 days written notice.

TRIGGER: RENEWAL PERIOD ONLY

How to Get Started

From first contact
to documented service — five steps.

Proposal delivered within 24 hours of walkthrough. Most accounts are operational within 7 days of signing.

1
Request a Walkthrough
Submit the form or call us. We schedule your facility walkthrough within 48 hours at your convenience.
2
Written Proposal in 24 Hours
Scope, pricing, payment terms, and all contractual provisions delivered in writing within one business day.
3
Agreement & Assignment
Service agreement executed. Named supervisor and cleaner assigned to your account. Start date confirmed.
4
Account Orientation
Supervisor documents your facility — access, preferences, scope, and any special requirements — in our OpsCommand system.
5
Ongoing Operations
Weekly inspections. Monthly reports. Documented records. A system that runs without you managing it.

Industries We Serve

Built for facilities where
inconsistency is unacceptable.

Commercial facilities throughout the greater Metro St. Louis market.

Primary Market
Medical & Dental Offices
$1,500 – $6,000/month
Infection control documentation. HIPAA-aware staff. BAA available. Our compliance background maps directly to clinical facility standards.
Core Market
Professional Office Buildings
$1,200 – $4,500/month
Law firms, financial services, and corporate tenants who expect a professional operation — not a cleaning crew.
Project Revenue
Construction & Post-Build
$1,500 – $12,000/project
GC-focused project cleans with documented punch-list completion. We understand regulated job sites and inspection timelines.
Growth Market
Industrial & Warehouse
$2,000 – $6,000/month
Light industrial and warehouse facilities across Metro St. Louis. Practical operations that value reliability, documentation, and consistent presence.
Government
Institutional & Government
Contract-based
SAM.gov registered (UEI: R639R6T6CM71). Available as prime or subcontractor. Federal, state, and municipal contract capability.
Community
Schools & Religious Facilities
$800 – $3,500/month
Community institutions that become long-term relationships and referral sources when the work is consistent and the team is trustworthy.

Request a Walkthrough

Proposal delivered
within 24 hours.

Schedule a no-obligation site walkthrough. We'll assess your facility, define the scope, and deliver a written proposal within 24 hours. No pressure. No guesswork.

Phone
(636) 328-7478
Email
ferdows.momen@dowsmgmt.com
Service Area
Metro St. Louis, Missouri
Response Time
Within 2 business hours
Proposal Delivery
Within 24 hours of walkthrough

Request a Walkthrough

We'll confirm within 2 business hours and schedule within 48 hours.

✓

Request received.

We'll confirm within 2 business hours and schedule your walkthrough within 48 hours.

Questions? Call (636) 328-7478